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Refund and Returns Policy

Last Updated: 2026

At Cedar Huts Hotel & Resort, we aim to provide a clear and convenient booking experience. Our refund and cancellation terms may vary depending on the selected hotel, resort, booking package, and applicable booking conditions.

1. Booking Cancellation

Cancellation requests should be submitted as early as possible. Any applicable cancellation charges will depend on the terms provided at the time of booking.

2. Refund Eligibility

If a booking qualifies for a refund, the eligible amount will be processed according to the applicable booking and cancellation terms.

3. Non-Refundable Bookings

Certain rooms, packages, promotional offers, or special rates may be non-refundable. Such conditions will be communicated before confirmation of the booking.

4. Date Changes

Requests to change check-in or check-out dates are subject to availability and the applicable booking conditions. Additional charges may apply.

5. Cancellation by Cedar Huts

If we are unable to provide the confirmed accommodation due to circumstances within our control, we will communicate with the customer and provide an appropriate alternative or refund according to the booking terms.

6. Refund Processing

Approved refunds will be processed through the applicable payment method. Processing time may vary depending on the payment provider or financial institution.

7. No-Show

Failure to arrive for a confirmed booking without prior cancellation may be treated as a no-show and may result in the loss of the booking amount, depending on the applicable booking terms.

8. Contact Us

For cancellation or refund inquiries, please contact us with your booking details.